Network and Cloud Infrastructure Leadership Specialist

1 week ago

Pushkar, Rajasthan, India beBeeExcellence Full time ₹ 90,00,000 - ₹ 1,20,00,000

**Leadership Opportunity:**

We are seeking a seasoned leader to spearhead our network and cloud infrastructure support.

This role requires a strong organizational mindset, with the ability to develop scalable processes and ensure consistent, high-quality service delivery across the client portfolio.

  • **Key Responsibilities:**
  • Lead a team of network and cloud administrators to drive operational excellence by maturing processes for efficiency, reliability, and scalability.
  • Promote a culture of accountability, collaboration, and continuous improvement.
  • Define clear roles, responsibilities, and performance expectations aligned with organizational goals.
  • Maintain strong relationships with clients to ensure service expectations are met and exceeded.
  • Monitor and improve client satisfaction through proactive engagement and service enhancement initiatives.

**Requirements:**

  • 7+ years of experience in network and cloud infrastructure support, with at least 5 years in a leadership or management role.
  • Strong understanding of IT Service Management (ITSM) frameworks and operational best practices.
  • Proven track record of escalation management experience.

**Qualifications:**

  • University degree or College diploma program in Computer Science, Business and Technology, Information Systems or related areas.
  • General experience of Cloud technologies and Network Technology is an asset.

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