Digital Ecommerce Experience Lead

6 hours ago

Jaipur, Rajasthan, India beBeeEcommercemanagement Full time ₹ 12,00,000 - ₹ 16,00,000

Ecommerce Experience Manager Job Summary

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  • Key Responsibilities:

We are seeking a skilled Ecommerce Experience Manager to oversee the daily operations of our ecommerce platform.

  • Website Management & Updates: Collaborate with development teams to ensure timely deployment of new features and bug fixes, and optimize website performance for improved user experience.
  • Coordinate with content and SEO teams to ensure on-page elements like Meta titles, H1s, and descriptions are optimized for search engines.
  • Product Experience Optimization: Work with design and UX teams to improve customer journey, navigation, and page-level content (PDP, PLP).
  • Data & Performance Tracking: Use Google Analytics, GA4, and heatmaps (Hotjar/Clarity) to monitor website traffic and performance, track key KPIs like bounce rate, session duration, conversion rate, cart abandonment, and propose action plans.
  • Project Coordination & Feature Rollouts: Act as a bridge between tech and business teams during feature development sprints, maintain task trackers to ensure timely delivery and issue resolution.
  • Campaign & Merchandising Support: Support execution of new campaigns, seasonal refreshes, and collections, coordinate landing pages, navigation tags, and homepage banners in sync with brand goals.

Skills & Qualifications:

  • Strong understanding of ecommerce platforms (Shopify/Custom CMS), Google Analytics (GA4), Google Tag Manager, Jira, Trello, or other project management tools, and UX/UI basics.
  • Familiarity with Figma or Adobe XD, and basic HTML/CSS knowledge is a plus.
  • Strong communication and coordination skills, detail-oriented with a passion for improving customer digital experiences.

Benefits:

  • Opportunity to work with a talented team of professionals in the ecommerce industry.
  • Collaborative work environment with opportunities for growth and professional development.
  • Competitive salary and benefits package.

PREFERRED BACKGROUND:

  • Bachelor's degree in Computer Science, Business, Marketing, or related field.
  • Prior experience in ecommerce or D2C brand preferred.

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