Global Higher Education Specialist

3 weeks ago


Pune, Maharashtra, India Globestar Edutech Pvt. Ltd - TNI Career Counselling | Globestar Consulting Services Full time

We are seeking a Global Higher Education Specialist to join our team at Globestar Edutech Pvt. Ltd - TNI Career Counselling | Globestar Consulting Services.

Estimated Salary: ₹500,000 - ₹700,000 per annum

Job Description:

The ideal candidate will have excellent organizational and problem-solving skills, with strong fluency in English.

The role involves overseeing university application processes and maintaining exceptional client relationships.

  • Key Responsibilities:
  • Application Process Management:
  • Manage end-to-end university application workflows, ensuring timely submissions and updates.
  • Coordinate with students, universities, and internal teams to maintain smooth processes.
  • Client Relationship Management:
  • Serve as a point of contact for students and institutional clients, addressing inquiries and providing support.
  • Collect feedback to improve processes and enhance client satisfaction.
  • Training & Support:
  • Assist students with application tools like UCAS or Common App.
  • Conduct training sessions for clients on application processes and tools.
  • Data Integrity & Reporting:
  • Maintain accurate data records and create reports on application status and client interactions.
  • Analyze metrics to identify areas for improvement in operations.
  • Process Optimization:
  • Continuously identify and implement improvements in application workflows and client interactions.

Qualifications:

  • Bachelor's degree in education, business, or related fields.
  • At least 2 years of experience in managing university applications or client relations.
  • Exceptional organizational and problem-solving skills.
  • Strong fluency in English (mandatory).

Preferred Skills:

  • Familiarity with application platforms like Common App and UCAS.
  • Knowledge of CRM systems and data management.
  • Experience in higher education or international student services


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