
Remote Healthcare Administrative Support Professional
3 days ago
We are seeking a highly organized and articulate professional with a passion for healthcare administration to join our team as a Remote Patient Service Specialist.
This is a full-time, remote position that requires exceptional administrative and patient support skills. As the first point of contact for patients, therapists, and staff, you will be responsible for managing the day-to-day operations of the front office remotely.
Your role is vital in ensuring smooth communication and efficient patient flow. You will collaborate with the billing team on insurance verification, billing, and session authorizations. Additionally, you will educate patients on their insurance benefits and handle co-pay collection.
You will also be responsible for managing patient appointments, assisting with transportation arrangements, and coordinating with home care schedulers. Your attention to detail and ability to multitask will be essential in this role.
Required Skills & Qualifications- Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
- Communication: Excellent verbal and written communication skills with a clear, neutral accent.
- Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required.
- Work Hours: Availability to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.
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