Property Underwriter and Insurance Specialist

We are seeking a skilled professional to join our team as an Insurance Broker. This role will involve working in a hybrid environment, with the requirement of being present in the office at least three days a week.

The successful candidate will be responsible for assisting the onshore broking team in all aspects of client service, including client contact, administration, technical support, and business development. They will ensure the accurate, efficient, and timely production of all clients, insurer, and policy-related documentation across the insurance life cycle.

• Account Management:
  • Assist the onshore broking team with the development, implementation, and management of risk management and insurance programs that accurately address client needs.
  • Develop and maintain effective long-term relationships with key client decision makers through regular meetings and liaison.
  • Work with the onshore broking team to gain an understanding of the client's business, risk management, and insurance needs.
  • Implement renewal and broking strategies in accordance with instructions received from the onshore broking team.
  • Actively assist the onshore broking teams with the development of additional business from their existing portfolios and with the acquisition of new business.
  • Assist the onshore broking teams with the implementation of appropriate account retention and defence strategies.
  • Assist the onshore broking and claims teams with the negotiation of equitable claim settlements on behalf of clients.
  • Monitor the accuracy and performance of outputs from the operations processing team.
  • Develop and maintain an understanding of new technologies and capabilities of the organization.
  • Participate in client/insurer meetings as required.
• Administration & Technical:
  • Consistently use the required IT applications to maintain compliance, accuracy, and workload, contributing to resource allocation and process improvement.
  • Ensure the timely and accurate production/processing of client transactions, including but not limited to:
    • Premium and adjustment calculations.
    • Information and documentation for Pre-Renewal and Broking meetings.
    • Bespoke renewal reports and insurance manuals.
    • Certificates of currency.
  • Ensure the smooth functioning of transition of work between the broking business and the operations team. This includes providing accurate and timely information to operations and confirming the quality of the outputs returned to the broking team.
  • Support effective working relationships with clients and insurers as required.
  • Ensure that accurate up-to-date records on all clients are always maintained.
  • Possess a thorough understanding of all major classes of insurance which the organization offers to its clients.
  • Possess a thorough working knowledge of all aspects of the relevant legislation.
  • Acquire and maintain an awareness of the client's business and insurance needs, noting all briefing information provided by senior servicing and broking managers.
  • Develop and maintain a basic understanding of the core aspects of relevant insurance and related legislation.
  • Adhere strictly to the organization's Quality practices and other systems and procedures.
  • Comply fully with the organization's errors and omissions avoidance policy.
  Key Requirements
  • A Graduate with 6+ years of relevant experience.
  • Meet the training requirements of Tier 1 FSRA Compliance.
  • Prior experience in general insurance or financial lines within a broking or underwriting environment is preferred.
  • A Degree in Insurance (or a related area) or Financial Services Diploma is preferred.
  Key Competencies
  • Collaboration: Acts as a connector between Broking and Operations, bringing colleagues together to bring the best of the enterprise to client solutions. Comfortable working both independently and as part of a virtual team.
  • Initiative: Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with minimal yet appropriate reference back to manager/supervisor.
  • Productivity & Efficiency: The efficient and timely completion of routine and assigned tasks to support internal and external client demands and the implementation of major projects.
  • Technology: Understands and effectively applies the organization's specialized technology resources to meet objectives and satisfy client needs.
  • Organization: Considers future client needs and plans accordingly. Consistently operates with a highly self-organized style to produce accurate work on time; organizes group tasks and resources on behalf of the team; efficiently implements instructions delegated by manager/supervisor; produces work with the confidence of manager/supervisor.
  • Communication: Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehensive skills.
  • Innovation: Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products, and services. Maintains an openness to experiment with alternative approaches.

This is a hybrid role that requires working at least three days a week in the office. You should be comfortable with standard office hours.