
Documentation Specialist
2 weeks ago
We are seeking an accomplished technical writer to produce a range of documentation.
- Develop content on:
- Troubleshooting guides
- Knowledge base articles
- User manuals and 'how-to' content
- System architecture overviews
- Developer/API documentation
- Layman-friendly explanations of complex features
Key Responsibilities Include:
- Translate technical concepts into accessible content suitable for various audiences.
- Collaborate with product, engineering, and support teams to ensure accurate, complete, and helpful documentation.
- Work closely with cross-functional teams to maintain consistent documentation standards.
Requirements
- Minimum 3 years of experience in technical writing, preferably in a software development environment.
- Demonstrated ability to write for both technical and non-technical audiences.
- Experience creating and maintaining troubleshooting and support documentation.
- Excellent written English and editing abilities.
Preferred Qualifications
- Background in technical support, QA, or software testing.
- Ability to read and understand code snippets (e.g., Python, JavaScript).
- Experience working with support teams or customer success teams.
This role offers the opportunity to work with a talented team, develop your skills, and contribute to the creation of high-quality documentation that makes a real impact.
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