Documentation Specialist

2 weeks ago


Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 7,20,000 - ₹ 8,40,000
Job Description

We are seeking an accomplished technical writer to produce a range of documentation.

  • Develop content on:
  • Troubleshooting guides
  • Knowledge base articles
  • User manuals and 'how-to' content
  • System architecture overviews
  • Developer/API documentation
  • Layman-friendly explanations of complex features

Key Responsibilities Include:

  • Translate technical concepts into accessible content suitable for various audiences.
  • Collaborate with product, engineering, and support teams to ensure accurate, complete, and helpful documentation.
  • Work closely with cross-functional teams to maintain consistent documentation standards.

Requirements

  • Minimum 3 years of experience in technical writing, preferably in a software development environment.
  • Demonstrated ability to write for both technical and non-technical audiences.
  • Experience creating and maintaining troubleshooting and support documentation.
  • Excellent written English and editing abilities.

Preferred Qualifications

  • Background in technical support, QA, or software testing.
  • Ability to read and understand code snippets (e.g., Python, JavaScript).
  • Experience working with support teams or customer success teams.
Benefits

This role offers the opportunity to work with a talented team, develop your skills, and contribute to the creation of high-quality documentation that makes a real impact.



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