Quality Management Strategist

1 day ago


Chennai, Tamil Nadu, India Azentio Software Pvt Ltd Full time
Role Overview: As a Quality Management Strategist at Azentio Software Pvt Ltd, you will play a crucial role in establishing and executing frameworks that ensure quality and consistency in project delivery. With a strong foundation in quality management and Six Sigma experience, you will lead the implementation of delivery excellence practices, perform audits, drive compliance, and proactively address customer escalations. Your responsibilities will include supporting senior consultants in creating and refining delivery excellence frameworks, conducting regular audits, implementing quality checks and performance standards, and developing and maintaining metrics to measure and report the health of project delivery. You will also be responsible for presenting delivery health reports to stakeholders and identifying areas for improvement. To be successful in this role, you will need a proven track record in driving process improvements within a SaaS or technology-driven environment and a strong understanding of quality frameworks, audit processes, and customer satisfaction metrics. This is a challenging yet rewarding opportunity to make a significant impact on the company's success.

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