Quality Assurance Specialist

2 weeks ago


Pune, Maharashtra, India Technique Control Facility Management Pvt Ltd Full time

Job Summary: We are seeking a highly skilled Quality Auditor Executive to join our team at Technique Control Facility Management Pvt Ltd. This role plays a critical part in ensuring the highest standards of quality and compliance across all managed properties.

Key Responsibilities:

  • Leadership and Oversight: Lead and manage the quality audit process for all properties under management, developing audit plans, schedules, and methodologies to ensure comprehensive evaluations.
  • Audit and Inspection: Conduct in-depth audits and inspections of properties to ensure compliance with company standards, local regulations, and industry best practices, reviewing and analyzing audit findings, identifying significant issues and trends.
  • Quality Improvement: Develop and implement quality improvement strategies and initiatives, working with property management teams to create and execute action plans for addressing audit findings, monitoring the effectiveness of corrective actions and continuous improvement efforts.
  • Regulatory Compliance: Ensure properties comply with all health, safety, and environmental regulations, keeping abreast of changes in regulatory requirements and industry standards, providing guidance on compliance issues and implementing necessary changes to maintain compliance.
  • Training and Development: Design and deliver training programs for property management staff on quality standards, auditing practices, and compliance requirements, creating and updating training materials and standard operating procedures.
  • Stakeholder Engagement: Collaborate with property managers, maintenance teams, and other stakeholders to ensure understanding and adherence to quality standards, building strong relationships to promote a culture of quality and continuous improvement.
  • Reporting and Documentation: Maintain accurate and detailed records of audit findings, recommendations, and corrective actions, preparing and presenting regular reports to senior management on audit outcomes, compliance status, and quality improvement initiatives.

Qualifications:

  • Education: Bachelor's degree in Property Management, Business Administration, Quality Assurance, or a related field, certifications (e.g. Certified Quality Auditor) preferred.
  • Experience: Minimum of 24 years of experience in property management or quality assurance with demonstrated expertise in conducting audits and leading quality improvement initiatives.
  • Skills: Strong leadership and team management abilities, excellent analytical and problem-solving skills, superior communication and interpersonal skills, proficiency in audit software and Microsoft Office Suite, strong organizational and project management skills, certifications: Certified Quality Auditor (CQA) or similar certification is highly desirable.


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