Quality Assurance Specialist
21 hours ago
Quality Assurance Specialist
As a Quality Assurance Specialist, you will be responsible for ensuring compliance with industry standards by performing 7QC, QC tools, and quality tools. You will conduct quality audits, call audits, and root cause analysis to identify areas of improvement. Additionally, you will participate in call calibration sessions to maintain consistency across teams and identify non-conformities during quality checks, implementing corrective actions as needed.
Key Responsibilities:
- Perform 7QC, QC tools, and quality tools to ensure compliance with industry standards.
- Conduct quality audits, call audits, and root cause analysis to identify areas of improvement.
- Participate in call calibration sessions to maintain consistency across teams.
- Identify non-conformities during quality checks and implement corrective actions.
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Quality Assurance Specialist
21 hours ago
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