Credit Collection Specialist

6 days ago


Delhi, Delhi, India SBI Card Full time

**Company Overview**

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and rewarding benefits.

We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc.

**Job Description**

As a Portfolio Management Professional, you will be responsible for managing all collections processes for allocated portfolios in assigned areas based on targets set for resolution, normalization, rollback/absolute recovery and ROR.

**Key Responsibilities**

  • Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on business targets through an extended team of field executives and callers
  • Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR
  • Ensure various critical segments as defined by business are reviewed and performance is driven on them
  • Ensure judicious use of hardship tools and adherence to settlement waivers both on rate and value

**Required Skills and Qualifications**

  • Credit Card knowledge along with good understanding of Collection Processes
  • Strong analytical skills and stakeholder management abilities
  • Result-oriented and process-oriented individual with problem-solving skills
  • Post-Graduate / Graduate in any discipline

**Benefits**

  • A robust wellness and wellbeing program to support mental and physical health of our employees
  • A well-crafted bouquet of rewards and recognition programs for employees
  • Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits

**Others**

Join us to shape the future of digital payment in India and unlock your full potential.



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