Collections Specialist
4 weeks ago
About the Company: GlobalCFO LLC is a rapidly growing US-based company specializing in financial, bookkeeping, payroll, tax, investment, business management, and consulting services for individuals, businesses, and non-profits primarily in the US. Our collaborative US-India service model ensures clients receive the best possible financial, tax, and accounting support.
Job Summary:
We are seeking a Collections Specialist to oversee outstanding accounts, follow up on overdue payments, and ensure timely collections while maintaining positive client relationships. The role requires strong communication and negotiation skills, along with an ability to manage multiple tasks efficiently.
Key Responsibilities:
- Supervise assigned accounts to identify unresolved debts.
- Develop and implement effective repayment plans.
- Follow up with clients on overdue accounts via calls and emails.
- Oversee monthly payments, refunds, and account reconciliations.
- Research and apply effective collection techniques.
- Maintain accurate monthly credit records and collection reports.
- Perform administrative duties to ensure office efficiency.
- Respond to client account queries in a timely and professional manner.
Skills and Qualifications:
- High school diploma or equivalent qualification required.
- Minimum 2 years of experience in a similar role.
- Strong understanding of billing and collection processes.
- Outstanding communication and interpersonal skills.
- Highly skilled in negotiation with the ability to resolve disputes.
- In-depth knowledge of laws and policies related to debt collection.
- Strong administrative and organizational skills.
Additional Information:
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
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