
Operational Excellence Manager
3 days ago
Operational Excellence Manager
Role Summary:
We are seeking a seasoned manager to drive operational and financial excellence in our IVF centers. As an Operational Excellence Manager, you will oversee the implementation of business processes, monitor revenue and profitability, and ensure compliance with regulatory requirements.
Responsibilities:
• Prepare annual operating budgets and performance targets aligned with corporate strategy.
• Ensure achievement of financial and operational targets through effective leadership and people management.
• Monitor revenue, profitability, and team performance against defined key results areas (KRAs).
• Oversee the implementation of standard operating procedures (SOPs), medical record management, and audit readiness.
• Act as an escalation point for operational issues and ensure medico-legal compliance.
• Liaise with sales and marketing teams to enhance brand visibility in local markets.
• Coordinate monthly profit and loss statements with the corporate management information system (MIS) team.
Requirements:
• Strong leadership and people management skills.
• Proven ability to achieve financial targets (revenue, EBITDA, contribution margin).
• Excellent knowledge of compliance and medico-legal requirements.
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