Senior Technical Documentation Specialist

1 month ago


Bangalore, India Cybotic System Full time
Technical Writer

Location: Offshore- India Bangalore preferred, remote option available.

Duration: 6 months.

Job Description:

We are seeking a skilled Technical Writer to lead the creation and maintenance of comprehensive documentation for our software and hardware products.

Key Responsibilities:

  • Develop and maintain user manuals, API documentation, installation guides, and online help resources.
  • Collaborate with product managers, engineers, and stakeholders to gather technical information and ensure documentation accuracy.
  • Develop documentation strategies and standards to enhance usability and consistency.
  • Mentor and train junior writers on best practices in technical writing and documentation processes.
  • Conduct reviews of documentation to ensure adherence to company standards and industry best practices.
  • Utilize various tools and technologies for documentation, including Markdown, Confluence, and other authoring tools.
  • Participate in product development cycles to understand new features and updates, ensuring timely documentation delivery.
  • Gather and incorporate user feedback to improve documentation quality and effectiveness.

Qualifications:

  • Bachelor's degree in Technical Communication, English, Computer Science, or a related field; a Master's degree is a plus.
  • 7-10 years of experience in technical writing, with a focus on software or hardware documentation.
  • Strong understanding of technical concepts and ability to convey them clearly to diverse audiences.
  • Excellent writing, editing, and communication skills, with a keen attention to detail.
  • Proven experience in leading documentation projects and collaborating with cross-functional teams.
  • Proficiency in documentation tools and software, with the ability to learn new tools quickly.
  • Familiarity with Agile methodologies and experience working in an Agile environment is preferred.


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