Senior Technical Documentation Specialist

2 months ago


Bangalore, India HireVeda Full time

HireVeda has been engaged to recruit a Sr. Technical Writer for a B2B food-tech provider enhancing workplace dining in 12+ countries.


Main Responsibilities :


- A comprehensive understanding and hands-on experience of document development life cycle (DDLC) and software document development life cycle (SDLC)


- Develop and maintain various technical documents: user guides, product manuals, troubleshooting manuals, installation guides, quick start guides, presentations, videos, product tutorials, and more.


- Craft compelling narratives about SmartQ product suite across formats such as documents, presentations, videos and more


- Collaborate with product managers, software engineers, and subject matter experts to ensure accurate technical details.


- Work with product team to stay updated with new product features and follow-up on product documentation and video channel enablement.


- Continuously update existing documentation to reflect changes.


- Lead documentation initiatives and drive guidelines and best practices for the technical writing function.


- Hands on experience with tools like Adobe Technical Suite; Adobe Framemaker, Adobe Robosoft,Git will fetch brownie points.


Requirements :


- Bachelor's degree in communication, Computer Science, Engineering, or related field.


- 6+ years of experience in technical writing with experience in B2B SaaS companies.


- API Documentation Exp


- Strong written and verbal communication skills in English.


- Strong interpersonal skills, enabling effective collaboration with cross-functional teams.


- Rapid adaptability to grasp and communicate technologies effectively.

(ref:hirist.tech)

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