Senior Technical Delivery Lead
1 week ago
About the Job
Experience: We are seeking a highly skilled IT professional with 15+ years of experience, including 5+ years of project management experience.
Job Summary: As a Senior Technical Delivery Lead, you will lead our technical teams and manage projects within the HR/HCM domain. The ideal candidate will have a strong background in SQL, extensive experience with various HR/HCM ERPs, and excellent customer-facing skills.
Key Responsibilities:
- Lead and manage technical teams to deliver high-quality projects on time and within budget.
- Oversee the implementation and maintenance of ETL projects using HR/HCM ERP systems such as Oracle EBS, Oracle Cloud, UKG, Workday, Peoplesoft, SAP HR, SuccessFactors, Taleo, etc.
- Utilize and validate the ETL data using prebuilt reports and dashboards.
- Utilize strong SQL knowledge to support data management and reporting needs.
- Act as the primary point of contact for clients across the globe, ensuring excellent customer service and satisfaction.
- Provide hands-on technical support and guidance to the team as needed.
- Ensure effective communication with stakeholders at all levels, including written, oral, and presentation skills.
- Serve as the single point of contact for implementations and act as a mediator between various teams as needed.
- Adapt to the UK shift schedule and demonstrate flexibility in working hours to meet project demands.
Qualifications:
- 15+ years of total experience in the IT industry.
- 5+ years of experience in project management.
- Strong knowledge of SQL.
- Prior experience with HR/HCM ERP systems.
- Proven ability to manage and lead technical teams.
- Excellent customer-facing skills and the ability to interact with clients globally.
- Hands-on approach to problem-solving and technical support.
- Effective communication skills at all organizational levels.
- Experience of working in a global environment.
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