Expert Team Member I2P
1 month ago
About AkzoNobel
We're a leading paints and coatings company with a rich history of innovation. Our portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers worldwide. With operations in over 100 countries, we use our expertise to sustain and enhance everyday life.
As a pioneer in the paints industry, we're dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Our commitment to excellence is reflected in our world-class products and services.
Job Description
1. Purpose/Key Objectives of the Job
This role is responsible for executing a specific area of expertise in the I2P process, ensuring maximum contribution to overall I2P departmental targets. Key objectives include:
- Delivering high performance in on-time payment, efficient process execution, and smooth operations.
- Supporting initiatives that deliver higher performance and less effort in the process.
- Achieving specific targets and goals based on the I2P Vision and Strategy.
- Closely monitoring process performance-related KPIs and metrics to identify potential opportunities for improvements.
- Taking ownership of opportunities identified from KPIs and metrics to deliver improvements.
- Linking with internal and external stakeholders to realize opportunities identified.
- Performing specific purchase-to-pay activities, such as reviewing payment proposals.
- Providing guidance to the transactional team for complicated cases.
- Closely monitoring systems used in the process to maintain appropriate governance.
- Supporting the transactional team in escalations.
- Having a high understanding of the End-to-End process of I2P to offer expertise to stakeholders.
2. Responsibilities
Monitor and Improve Process Performance
- Monitoring process performance on a daily basis, including invoice pipeline and timely payments.
- Taking appropriate initiatives to improve process performance in line with the vision and strategy of P2P.
- Communicating changes in the P2P area to internal and external stakeholders.
- Focusing on increasing the efficiency of the process, including introducing automation with suppliers.
Operational P2P Process
- Providing General Ledger Account Coding when necessary and following up for approver input.
- Reviewing all vendor payments in accordance with AkzoNobel payment policies.
- Assisting in the management of the end-to-end transactional process delivery (P2P) in line with defined quality and cost levels.
- Monitoring and updating systems used in relation to approval matrices to maintain high efficiency and effectiveness.
- Confirming master data details, including approving financial data of suppliers.
- Supporting the transactional team with complicated incidents in the process.
- Supporting operationally on reviews and approvals required to deliver process outputs.
- Supporting RtR/OtC in executing specific processes where collaboration is required.
Escalation Management
- Managing internal and external stakeholders in escalations due to poor quality or performance of the transactional team.
- Building an open relationship with the transactional team to manage issues effectively.
- Identifying recurring issues in the operational P2P process and defining solutions.
Continuous Improvement
- Driving continuous improvement projects from initiation to realization.
- Performing root cause analysis for repeated errors to deliver structural improvements.
- Safeguarding policies and guidelines for the design, implementation, and improvement of the end-to-end Procure to Pay process.
- Eliminating, simplifying, standardizing, and automating outputs in a structured and consistent manner.
- Reviewing master data elements related to P2P to proceed with improvements.
Collaboration
- Cross-BU alignment with P2P stakeholders in Finance and business/functions.
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