Business System Support Specialist

9 hours ago

Noida, Uttar Pradesh, India beBeeSystemAnalyst Full time ₹ 70,00,000 - ₹ 1,45,00,000
System Analyst

We are seeking a detail-oriented and customer-focused User Access Management Specialist to support daily provisioning and deprovisioning of user access across enterprise applications within the network. The ideal candidate will have a strong background in user access oversight, system support, and issue resolution.

Responsibilities:
  • Perform daily user provisioning and deprovisioning for enterprise applications.
  • Maintain and monitor the team support mailbox, responding to user queries and access-related issues.
  • Troubleshoot and resolve application access issues in a timely and efficient manner.
  • Ensure compliance with internal access control policies and procedures.
  • Collaborate with internal teams to support onboarding/offboarding processes.
  • Maintain accurate documentation of access requests, changes, and issue resolutions.
  • Provide excellent customer service to internal users and stakeholders.
Requirements:
  • 8+ Years of experience in User Access Provisioning/Deprovisioning in a corporate IT environment.
  • 6+ Strong system support background, particularly in troubleshooting access-related issues.
  • Excellent attention to detail and organizational skills.
  • Strong communication and interpersonal skills.
Benefits:
  • A lifelong learner who seeks to improve technical and nontechnical skills.
  • A team player who wants to see everyone succeed and is willing to help teammates.
  • A communicator who can effectively convey design ideas to both technical and nontechnical stakeholders.
About Us:

Our organization provides business and technology services worldwide. We serve clients globally and are committed to helping them innovate, optimize, and transform for long-term success.

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