Operations Trainer

1 week ago

Mumbai, Maharashtra, India beBeeOperations Full time ₹ 60,00,000 - ₹ 80,00,000

Building Impactful Operations

We empower businesses to optimize their operations and unleash unprecedented growth in their core functions.

Why this Role?

  • Develop and execute end-to-end training strategies for vendors and supervisors.
  • Manage training centers, trainers, and curriculum delivery to ensure standardization across geographies.
  • Conduct periodic audits, refreshers, and feedback sessions to improve vendor performance.
  • Collaborate with operations and vendor management teams to align training with business goals and customer experience.
  • Measure outcomes like vendor certification, NPS improvement, service quality scores, and partner retention.

Key Qualifications:

  • Design & Deliver Training Programs – Ability to build and run impactful training initiatives.
  • Analytical Skills – Proficiency in data analysis with Google Sheets.
  • Team Leadership – Strong people management and collaboration skills.
  • Process Building – Capability to design, implement, and scale processes from scratch.
  • Operational Excellence – Ability to thrive in a fast-paced environment with minimal guidance.

What We Offer:

If you're ready to make an impact and be at the forefront of innovation, we have opportunities for you. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.

Responsibilities:

  • Training Strategy Development – Create comprehensive training programs for vendors and supervisors.
  • Training Center Management – Oversee training centers, trainers, and curriculum delivery to ensure standardization.
  • Audit and Feedback – Conduct regular audits, refreshers, and feedback sessions to enhance vendor performance.
  • Collaboration and Alignment – Work closely with operations and vendor management teams to synchronize training with business objectives and customer expectations.
  • Outcome Measurement – Track and evaluate vendor certification, NPS improvement, service quality scores, and partner retention.

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