
Process Improvement Specialist
3 days ago
Job Title: Process Improvement Specialist
">- We are seeking an experienced Process Improvement Specialist to join our team. This role will be responsible for working with banking stakeholders to capture requirements, processes, and workflows.
- The successful candidate will translate business needs into functional specifications, user stories, and solution requirements.
- This position acts as a bridge between business teams and development teams.
- The specialist will participate in workshops, design sessions, and UAT planning.
- Key responsibilities include defining process improvements and digitization opportunities aligned to industry best practices.
- The ideal candidate will support compliance and regulatory requirements during delivery.
Required Skills and Qualifications:
">- 3–6 years' experience as a Business Analyst or BPM Analyst, preferably in banking/financial services.
- Hands-on experience writing requirements for Appian BPM solutions.
- Strong documentation skills, including business requirement documents (BRDs), functional requirement documents (FRDs), user stories, and process flows.
- Experience working in Agile environments, such as Scrum/Kanban.
- Excellent stakeholder management and communication skills.
Desirable Qualifications:
">- Appian certification (Analyst/Designer/Practitioner).
- Knowledge of SQL, APIs, or data models to support requirements.
- Experience with regulatory-focused projects.
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