
Food and Beverage Team Leader Position
2 days ago
The ideal candidate will possess excellent leadership skills, with a strong ability to motivate and guide a team of professionals.
Key responsibilities include organizing daily operations, maintaining high standards of service quality, and developing strategies to improve customer satisfaction.
- Organize and lead the daily operations of the Food and Beverage team to ensure seamless service delivery across all outlets.
- Maintain high standards of 5-star service quality, including restaurant, in-room dining, and bar areas.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Collaborate with the culinary team to support menu implementation and delivery.
- Monitor rosters and staffing schedules to meet operational requirements.
Requirements:
- Proven experience (2-3 years minimum) in food and beverage service, preferably in a luxury hotel setting.
- Previous leadership experience in hospitality with strong team management and motivational skills.
- Excellent customer service orientation with a keen eye for detail.
- Proficiency in hotel management software and point-of-sale systems.
- In-depth knowledge of food and beverage trends, dietary restrictions, and allergens.
- Ability to work flexible hours, including nights, weekends, and holidays.
Preferred Qualifications:
- Bachelor's degree in Hospitality Management or related field.
- Current Food Safety Certification and Responsible Service of Alcohol Certification.
- Strong problem-solving abilities and decision-making skills.
- Excellent communication skills in English, both verbal and written.
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