
Documenter
6 days ago
About this Job
As a Technical Writer, you will play a crucial role in developing instructional documentation and managing projects across systems. You will be collaborating with cross-functional teams to understand their needs in developing and maintaining documentation that meets established quality metrics. In addition, you will maintain a library of documentation and catalog it for internal and/or external use.
Responsibilities- We are seeking a seasoned technical writer with 5+ years of experience in editing/communications.
- You will write and edit high-quality documents, ensuring they are engaging and accessible to diverse audiences.
- You will document information to effectively communicate it to customers, technical staff, managers, executives, sales, and marketing teams.
- You will restructure information for a better approach to problems or tasks.
- You will break down complex information into accessible concepts appropriate to the audience.
- You will represent information in visual/graphical forms that augment textual descriptions.
- You will prioritize and execute tasks in a fast-paced environment.
- You will multitask and work independently.
- You will possess fluency in common software (mainly Word).
- You will have attention to details.
- You will have thorough knowledge of the English language including grammar, spelling, and usage.
- You will interview and question individuals and groups about their needs and gather pertinent content.
- You will negotiate priorities and resolve conflicts among project stakeholders.
- Bachelor's degree in English, journalism, or a related field is required.
- Experience documenting instructions for software/development/related processes.
- Project management skills, such as organizing multiple documentation projects to keep them on schedule.
- Using graphics/illustration software.
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