
Regional Supply Chain Manager
2 days ago
Job Description:
- Oversee the servicing of orders for regional sales teams, ensuring timely resolution within a customer service framework.
- Validate demand over time, prioritize orders based on customer requirements, and allocate resources accordingly.
- Ensure seamless supply chain operations by verifying purchase orders, letters of credit, regulatory clearances, artwork details, SKU codes, IL checks, manufacturing license checks, minimum shelf-life requirements, pre-shipment documents submission to customers, and timelines.
- Analyze order status in our systems and gather information on scheduling, material receipt, and dispatch schedules.
- Identify potential issues that may affect defined timelines and take proactive measures to mitigate risks.
- Take end-to-end ownership of assigned orders for the region, driving all documentation related to shipments with cross-functional teams.
- Mitigate risks and delays proactively to incur no demurrage/penalties on shipments by collaborating with logistics teams on shipment planning.
- Attend relevant meetings to obtain data and information on all open orders for the region and their status updates.
- Identify and resolve issues such as artwork approval, batch size, minimum order quantity, etc. that hinder on-time-in-full delivery.
- Arrange cross-functional meetings to resolve bottlenecks related to priority orders, ensuring timely resolutions.
- Gather feedback from timely resolution of issues with concerned stakeholders.
- Identify outstanding/open orders for defined priority customers and analyze issues requiring immediate escalation to cross-functional teams.
- Prioritize orders/customers based on defined parameters and identify key stakeholders who need to be engaged to resolve outstanding issues.
- Provide detailed analysis to the head of emerging market supply chain management on all outstanding orders for discussion in meetings.
Required Skills and Qualifications:
- Advanced expertise in Microsoft Excel and reporting (VBA macros, Power BI)
- Good understanding of supply chain principles, preferably in the pharma industry
- Ability to identify areas for improvement and propose innovative solutions
- SAP knowledge essential
- Strong analytical and problem-solving skills; attention to detail
- Effective communication skills
- Decision-making, ability to prioritize on a dynamic basis
- Negotiation skills/conflict resolution
- Ability to manage multiple stakeholders
- Ability to understand and work around constraints
- Plant PPIC concepts clarity, prior experience essential
- Excellent time management skills and ability to meet tight deadlines
- Excellent customer service skills
- Excellent oral and written communication skills
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