Data Management and Reports Analyst

3 weeks ago

Delhi, Delhi, India Room to Read Full time
Job Overview:

Room to Read is seeking a highly organized and detail-oriented Data Management and Reports Analyst to join our Development Operations team. As a key member of our team, you will play a critical role in supporting our fundraising processes and ensuring the integrity of our donor records.

Key Responsibilities:Data Management and Account Coordination:
  • Manage offline gift processing for Hong Kong, Singapore, Japan, and Australia, including the processing of checks, bank transfers, and stock gifts.
  • Download third-party donor reports and prepare files for gift entry as needed.
  • Manage third-party IN and APAC gift processing, including importing and exporting for processing and reconciliation.
  • Enter gifts in our Salesforce database, manage communication for gift coding, and review supporting documents with the India development team.
  • Maintain accurate donor records in our Salesforce database, including importing new records and cross-checking imported data.
  • Data management of our Salesforce database, including monitoring Chatter requests, de-duplicating records, and performing mass updates for recoding donations.
  • Monitor sustainer gifts to manage duplicates and other issues.
Reconciliation, Audit, and Reporting:
  • Assist with reconciling donations on a monthly basis with the Accounting team and attend monthly meetings.
  • Work with the Accounting team in Delhi to ensure proper coding and reconciliation of IN gifts.
  • Follow, review, and enhance best practice guidelines for ensuring the integrity of IN and APAC data records.
  • Maintain APAC receipting compliance and donation remittance documents and update to keep current.
  • Support the APAC and IN audit processes by meeting with auditors and supplying all information required for audit investigations.
  • Provide reporting for matching gift pledges database.
Team and Event Support:
  • Oversee corporate matching gift process, including matching gift file maintenance, research, and confirmation.
  • Provide remote and in-person database management and operations support for APAC and IN events, managing registration, reviewing investment levels, and donation processing.
  • Coordinate with global development offices to provide research support for events and prepare briefing materials.
  • Support with conducting reactive research on individual donors, corporations, and foundations.
Requirements:
  • Bachelor's degree or relevant work experience.
  • 1-2 years of work experience in a fast-paced, growth-oriented environment.
  • Highly organized, strong attention to detail, and results-oriented.
  • Strong written and oral communication skills in English.
  • Adept at using Excel, Word, PowerPoint, and Outlook.
  • Experience with databases and ability to continually learn new technology.
  • Comfort working with numbers and calculations.
  • Proactive and tenacious troubleshooting skills.
  • Ability to work independently and as part of a team.
  • Strong work ethic and ability to juggle multiple priorities with competing deadlines.
Preferred Qualifications:
  • History of dedicated volunteer activity and/or commitment to non-profit organizations.
  • Previous experience working with relational databases and/or web integration tools.
  • Previous experience working closely and building relationships with diverse groups of people.
  • Experience in project management.
What We Offer:

Room to Read offers a competitive salary with excellent benefits. We are proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.

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