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Supporting Customers
3 weeks ago
Role Overview:
- The Customer Experience intern will track and manage customer experience, including proactive communication through calls, surveys and WhatsApp.
- Work cross-departmental and on cross-functional projects to improve customer purchase and delivery experience.
- Have empathy, patience, and a passion for helping others.
- Good problem solving skills to answer customer queries and tune into the customer's voice.
- Savvy with data management and churn insights from complex customer data.
To achieve this, you'll work collaboratively with our team, leveraging your analytical skills, creativity, and ability to empathize with customers.
If you're passionate about making a difference in the lives of kids and families, we'd love to hear from you.
