Call Center Coordinator

Key Responsibilities:• Handling backend tasks of projects• Coordinating with end-users• Interacting with MSPL engineers to obtain call reports• Aligning engineers to provide technical remote support and on-site support to customers• Aligning residential engineers and maintaining their attendance• Logging calls to the OEM• Following up timely on...

Job Title: Project CoordinatorJob Description:Handle backend project tasks.Coordinate with end-users.Interact with MSPL Engineers and obtain their call reports.Align Engineers to provide technical remote and on-site support to customers.Align residential Engineers and maintain their attendance.Log calls to the OEM.Follow up on logged calls from the...

Key ResponsibilitiesProject Coordination: Handling backend tasks of the projects, ensuring timely completion and adherence to quality standards.User Interaction: Coordinating with end-users to understand their requirements and provide support.Engineer Alignment: Aligning MSPL engineers for technical remote support and on-site support to customers.Attendance...

**Job Title:** Help Desk CoordinatorJob Summary: We are seeking a skilled Help Desk Coordinator to join our team at Minitek Systems India Pvt. Ltd. in Nashik. As a Help Desk Coordinator, you will be the first point of contact for customers seeking technical assistance over the phone or email.Key Responsibilities:Provide technical support to customers via...

Job SummaryWe are seeking a Help Desk Coordinator to join our team at Minitek Systems India Pvt. Ltd. in Nashik. The successful candidate will be responsible for providing technical assistance to customers over the phone and email.Key ResponsibilitiesMonitor and respond to incoming requests related to IT issuesLog all requests in the Help Desk application...

Job Title: Real Time Analyst - Workforce ManagementJob Summary:We are seeking a highly skilled Real Time Analyst to join our Workforce Management team. The successful candidate will be responsible for monitoring the effectiveness of our forecast and scheduling plan, ensuring that our call center operations run smoothly and efficiently.Key...

Project Coordinator Role at Minitek Systems India Pvt. Ltd.Responsibilities:Manage backend tasks of the projects to ensure seamless execution.Coordinate with end-users to understand their needs and preferences.Interact with MSPL Engineers to gather their call reports and ensure timely follow-up.Align Engineers to provide technical remote support as well as...

Job SummaryThe Real Time Analyst is a key member of our WFM team, responsible for monitoring the effectiveness of our forecast and scheduling plan. This role requires strong analytical skills, attention to detail, and excellent communication skills.Key ResponsibilitiesMonitor CMS, Virtual Hold, and related call center tools for incoming channel...

Job Description:As a Backend Project Coordinator at Minitek Systems India Pvt. Ltd., you will be responsible for handling the backend tasks of various projects. This includes coordinating with end users, interacting with MSPL Engineers, and obtaining their call reports. Additionally, you will be responsible for aligning Engineers to provide technical remote...

Key Responsibilities:Project Coordination: Backend Tasks: Handling and execution of backend tasks related to projects.Team Collaboration: Coordinating with the end user, interacting with MSPL Engineers and their call reports, and ensuring timely follow-up on logged calls from OEM.Project Reporting: Preparing project-wise daily reports.Key Skills:Effective...

Job DescriptionServe as the primary point of contact for customers seeking technical assistance via phone or email.Ensure the daily attendance of all location engineers and onsite engineers during the designated service window.Monitor and respond promptly to incoming requests related to IT issues from factory users.Log all requests into the Help Desk...

Key Responsibilities:Monitor the effectiveness of the forecast and the execution of the scheduling plan.Be well versed with Basic excel & formulas.Be comfortable working in a 24/7 rotating environment.Maintain communication channels regarding events that impact call volumes.Continuously monitor CMS, Virtual Hold and related call center tools for incoming...

Job Title: Front Desk ExecutiveWe are seeking a highly skilled and experienced Front Desk Executive to join our team at Podar Education Network.Job Summary:The Front Desk Executive will be the first point of contact for visitors, parents, and employees, providing exceptional customer service and ensuring a smooth and efficient experience.Key...

Job Summary:We are seeking a highly organized and customer-focused Front Desk Executive to join our team at Podar International School. As the first point of contact for parents and visitors, you will be responsible for providing exceptional service and ensuring a smooth experience for all.Key Responsibilities:Provide a warm welcome to visitors and parents,...

Job SummaryWe are seeking a highly skilled and experienced Front Desk Executive to join our team at Podar International School. The successful candidate will be responsible for providing exceptional customer service to visitors, parents, and staff, while maintaining a secure and efficient front desk operation.Key Responsibilities:To be the first point of...

Job Description: Key Responsibilities:Technical Assistance: Serve as the primary point of contact for customers seeking technical assistance over the phone or via email.Engineer Availability: Ensure the daily attendance of all location engineers and onsite engineers during the designated service window.IT Issue Monitoring: Monitor and respond promptly to...

Key Responsibilities:Handling backend tasks of various projects.Coordinate with end users to ensure project alignment.Interact with MSPL engineers to obtain call reports.Align engineers to provide technical remote support and on-site support to customers.Manage residential engineers and maintain their attendance.Log calls to OEM and follow up on logged calls...

Job Summary:We are seeking a highly skilled and experienced Front Desk Executive to join our team at Podar International School. The successful candidate will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a smooth and efficient experience for visitors and staff.Key Responsibilities:To be the first...

**Key Responsibilities**Maintaining a comprehensive database of client and prospect interactions.Coordinating meetings for the Sales team and ensuring timely follow-ups.Recording sales and other pertinent information, as well as sending and receiving updates.Providing exceptional service and support to clients through in-person interactions, telephone calls,...

Company OverviewCloudphysician is a pioneering healthcare organization that revolutionizes critical care delivery. By combining innovative technology, expert clinical knowledge, and systemic change management solutions, we make critical care accessible to every patient.Role SummaryWe are seeking a dynamic Chief Intensivist to lead our Intensive Care Unit...