
Order Management and Billing Specialist
4 days ago
Job Title: Order Management and Billing Specialist
Location: Bangalore, India (Remote not considered)
Language: Japanese (Mandatory)
Key Responsibilities:
- Coordinate order processing and billing activities for contracts
- Supervise and manage daily tasks of the customer service team, overseeing:
- Obtain and review legal agreements for completeness of terms and conditions for maintenance billing
- Maintain equipment databases and process updates, additions, and cancellations
- Invoice that covers invoice preferences and validation of revenue recognition criteria triggering invoices in the system
- Ensure adherence to company policies and procedures
- Perform reconciliations and reporting, including monthly verification of revenue data, providing corrections, and clarifications of reported results
- Archive and retain records according to company policies and practices
- Provide internal and external audit support as needed
Requirements:
- Bachelor's degree in finance, accounting, business administration, or a related field
- Minimum 1 year experience in order management and billing, preferably within a global or multinational company
- Strong problem-solving and customer service skills
- Ability to communicate effectively with all parties involved at different levels of the process
- Dedication and accountability
- High sense of urgency
Preferred Qualifications:
- Outsourced exposure or experience
- Global/multi-country experience
- Analytical skills
Working knowledge of:
- Japanese language (Mandatory)
About this role:
- This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.
What we offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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