Lead Technical Support Engineer

20 hours ago


Hyderabad, Telangana, India Aptly Tech Full time
About Aptly Tech

Aptly Tech is a software company that values innovation and customer satisfaction. We are committed to providing top-notch support to our customers, and we need a skilled Operations Manager to lead our team.

The successful candidate will have a degree in Computer Science, Engineering, or a related field, and at least 5-8 years of experience in a similar role. They will be able to motivate and coach a team, communicate effectively, and prioritize tasks efficiently.

In this role, you will be responsible for building a high-performing team, delivering exceptional customer service, and implementing process improvements. You will also analyze and report on support metrics, collaborate with internal stakeholders, and stay up-to-date on the latest product features.

We offer a competitive salary, benefits, and opportunities for growth and development. If you're looking for a challenging and rewarding role, apply today

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