Digital Transformation Strategist

8 hours ago

Gulbarga, Karnataka, India beBeearchitect Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

Job Title: Strategic Platform Leader

An Enterprise Architect is a senior leader responsible for the overall architecture and strategy of our platform, ensuring that it supports long-term business objectives.

This role provides a broad, strategic view of how the platform fits into the enterprise IT landscape. The Enterprise Architect will lead the strategic design, development, and governance across the enterprise, aligning platform capabilities with our technology roadmap and digital transformation goals.

Key Responsibilities:

  • Platform Architecture & Roadmap: Define and maintain the enterprise-wide platform architecture and technical roadmap, ensuring solutions are scalable, maintainable, and aligned with business strategy.
  • Governance & Best Practices: Develop and enforce governance frameworks, design principles, and coding standards for the platform.
  • Integration & Interoperability: Lead the integration of the proposed platform with other enterprise systems to ensure seamless data flow and interoperability.
  • Technical Leadership: Provide deep technical leadership and mentorship to ServiceNow solution architects, developers, and admins.
  • Innovation & Continuous Improvement: Stay up-to-date with the latest releases and features, evaluate new platform functionalities, and recommend their adoption to drive improvement and innovation on the platform.
  • Stakeholder Collaboration: Work closely with business leaders, IT executives, and enterprise architects to translate business objectives into ServiceNow solutions.
  • Platform Performance: Ensure the platform's reliability, security, and performance by implementing best practices for instance health, monitoring, and upgrade management.

Required Skills and Qualifications:

  • Education: Bachelor's degree in Computer Science, Information Systems, or related field.
  • Work Experience: 10+ years of experience in IT, including several years in an architecture leadership role, with at least 5 years of hands-on experience with ServiceNow.
  • ServiceNow Expertise: Proven experience architecting ServiceNow implementations at scale, designing platform architecture, data models, integrations, and customizations.
  • ITSM/Process Knowledge: Strong understanding of IT Service Management and ITIL frameworks.
  • Technical Skills: Broad knowledge of enterprise technology stacks and architecture principles.
  • Analytical & Problem-Solving: Ability to analyze complex business requirements and translate them into an architectural blueprint for ServiceNow.

PREFERRED SKILLS AND QUALIFICATIONS:

  • Advanced Education: Master's degree in a relevant field or MBA.
  • Enterprise Architecture Frameworks: Familiarity with enterprise architecture methodologies (e.g. TOGAF or Zachman).
  • Industry Knowledge: Experience implementing ServiceNow in multiple industries or large/global environments.

Desired Skills and Competencies:

  • Strategic Thinking: Ability to envision how ServiceNow can enable future-state business processes and digital transformation.
  • Communication & Influence: Excellent communication skills, with the ability to articulate complex technical concepts.
  • Leadership & Collaboration: Proven leadership and team-building skills.

TYPICAL EXPERIENCE RANGE: 10-15+ years of overall IT experience, with a substantial portion in architecture and leadership roles.

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