
Documentation Specialist
2 days ago
We're seeking a detail-oriented Technical Documentation Specialist to create high-quality documentation for our software. This role involves working closely with product consultants, developers, and QA teams to craft user-friendly content that helps end users understand and utilize our product features effectively.
This position is ideal for someone with strong writing skills and a passion for technology. You'll have the opportunity to learn about software development, different domains, and technical writing best practices while contributing to the creation of valuable documentation.
Your responsibilities will include:
- Writing, editing, and maintaining software documentation, including user guides, release notes, and onboarding training content.
- Collaborating with software architects, engineers, developers, QA, and consultant teams to gather technical information and translate it into clear, accurate documentation.
- FOLLOWING internal documentation guidelines and processes.
- Organizing and structuring content with focus on clarity.
- Helping identify content gaps to improve the overall quality of documentation.
- Participating in peer reviews and incorporating feedback diligently from external reviewers.
- Supporting software development workflow by participating in retrospective meetings and other technical demonstrations.
To be successful in this role, you'll need:
- Bachelor's degree or equivalent in a technical field.
- 1-3 years of experience in writing technical documents.
- A strong interest in technology and the software development lifecycle.
- The ability to understand technical concepts and ask insightful questions to clarify them.
- Good working knowledge of agile development processes.
- Organized, detail-oriented, and comfortable juggling multiple tasks.
- Team spirit, strong analytical skills, and attention to detail.
- Knowledge and exposure to documentation tools like Paligo, Snagit (desired).
In this role, you can expect:
- Global exposure working with cross-functional teams.
- Real-world impact on mission-critical industries.
- Fully remote position — work from anywhere.
- Mentorship from experienced technical writers.
- A supportive team that values clear communication and continuous learning.
- Opportunities to grow into a more senior documentation or education role.
- Competitive salary, benefits, and a collaborative work culture.
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