Elegant Solution Architect

2 days ago

Gurgaon, Haryana, India beBeeLeadership Full time US$ 12,00,000 - US$ 14,00,000

Senior Product Manager - CRM Platform

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  • As a Senior Product Manager, you will be responsible for owning the strategy, roadmap, and execution for the CRM product area.

Key Responsibilities:

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  • Define and evolve the long-term vision and roadmap for the Contacts experience, aligning with customer needs and company objectives.
  • Develop and communicate a clear strategy for scaling the Contacts infrastructure and capabilities as our customer base grows.

Execution & Delivery:

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  • Lead end-to-end product development, including discovery, requirements definition, prioritization, and launch.
  • Drive architectural improvements to enhance reliability, scalability, and performance of Contacts-related systems.
  • Partner closely with engineering and design to deliver modern, intuitive experiences across web and mobile.
  • User-Centric Problem Solving: Deeply understand customer workflows, pain points, and opportunities for automation and simplification.
  • Identify and prioritize improvements that increase adoption, retention, and customer satisfaction.

Cross-Functional Leadership:

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  • Collaborate across multiple teams to deliver cohesive solutions.
  • Serve as the primary point of contact for your product area, ensuring transparency and alignment across stakeholders.
  • Measurement & Continuous Improvement: Define success metrics and track performance against objectives.
  • Gather feedback, analyze data, and iterate on solutions to maximize business and customer outcomes.
  • Keep leadership informed with clear, concise updates on progress, risks, and strategic decisions.

What You Bring:

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  • A minimum of 8 years of experience in professional roles, with at least 6 years in Product Management in SaaS, CRM, or related platforms.
  • Proven success managing complex, high-scale product areas involving backend systems and user-facing interfaces.
  • Strong technical literacy and experience working with engineering teams on architecture and performance improvements.
  • Ability to thrive in a fast-paced environment with multiple competing priorities.
  • Excellent communication and stakeholder management skills.
  • A passion for solving customer problems and delivering elegant, intuitive solutions.

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