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IT Project Manager

3 weeks ago

Allahabad, Uttar Pradesh, India beBeeCareer Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: IT CRM and Complaints Applications Manager

We are seeking a dynamic and detail-driven professional to lead CRM and Complaint system projects with energy, efficiency, and end-to-end ownership.

The ideal candidate will have hands-on knowledge of Life Insurance Business processes and policy life cycle. They will be responsible for liaising with the IT team for any system requirement or Change Request.

The successful candidate will have overall knowledge of Life Insurance domain with depth knowledge of Post Issuance journeys and process. Prior experience in production support is preferred.

  • Key Responsibilities:
  • Hands on knowledge on Life Insurance Business processes and policy life cycle.
  • Should be a part of IT team or POC of the functional department who liaise with IT team for any system requirement or Change Request.
  • Should have knowledge of SDLC.
  • Overall knowledge of Life Insurance domain with depth knowledge of Post Issuance journeys and process.
  • Someone involved in production support would be given preference.
  • Should have knowledge of JIRA or other ticketing and project management tools.
  • Good communication skills.
  • Should be able to handle queries and route it correctly at L1 level.
  • Technical Skills :
  • SQL queries
  • VAPT risk and mitigation
  • .Net ( Desirable)

Qualifications & Experience:

  • 7+ years of experience Post Qualification.
  • Should have an excellent production support skill, which should include resource and time management ability.
  • Should have the ability to work under pressure and manage stakeholders expectations.

Benefits of working in this role include:

  • Opportunity to work on high-profile projects
  • Chance to develop your technical skills
  • Competitive salary and benefits package

Apply now and take the first step towards a challenging and rewarding career

  • More information about the role can be found below:
  • Job Description:
  • Lead CRM and Complaint system projects
  • Liaise with IT team for system requirements
  • Responsible for ensuring smooth project delivery
  • Required Skills:
  • Life Insurance Business processes
  • Policy life cycle
  • SDLC
  • Post Issuance journeys
  • Production support
  • Preferred Skills:
  • Knowledge of JIRA or other ticketing tools
  • Technical Skills:
  • SQL queries
  • Technical writing
  • .Net