Ticketing Specialist

2 weeks ago


Delhi, Delhi, India Riya Travel Full time
Role and Responsibilities

Riya Travel is seeking a skilled Ticketing Officer to join our team. As a key member of our operations team, you will be responsible for managing ticketing processes, ensuring seamless travel experiences for our customers.

Key Responsibilities:
  • Utilize your knowledge of ticketing systems to create, issue, re-issue, refund, cancel, and modify tickets.
  • Work with Domestic and International tickets using CRS Amadeus/Galileo, and be comfortable with rotational shifts.
  • Handle international itineraries, destinations, corporate fares, and airline updates with ease.
  • Provide excellent customer service and communication skills to resolve any travel-related issues.
  • Meet the qualifications and education requirements outlined below.
Qualifications and Education Requirements:
  • Good communication skills and the ability to work in a fast-paced environment.
  • Any graduate with a good knowledge of ticketing, or a diploma in Travel and Tourism, or IATA certification.
  • Minimum 1+ year of experience in the travel industry.

Riya Travel offers a dynamic and supportive work environment, and we are excited to welcome a skilled Ticketing Officer to our team.



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