Junior Technical Support Expert

3 days ago

Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Description

We are seeking a skilled Junior Technical Support Engineer to join our team.

The successful candidate will be responsible for providing technical assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to our software solutions—primarily built on Java and Python, with a strong focus on security technologies including PKI (Public Key Infrastructure).

This is an excellent opportunity for early-career engineers who are passionate about customer success, problem-solving, and working on secure software platforms.

Key Responsibilities include:

  • Responding to support tickets and technical inquiries from customers via email, chat, and ticketing systems.
  • Troubleshooting and resolving issues related to Java and Python-based applications.
  • Investigating and assisting with cryptographic protocols, certificate validation, key management, and other PKI-related functions.
  • Reproducing customer-reported issues in internal environments and working with engineering teams for resolution.
  • Writing and maintaining support documentation, knowledge base articles, and diagnostic tools.
  • Escalating complex technical issues to senior support engineers or development teams as needed.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2-3 years of experience in a technical support or engineering role.
  • Proficient in Java and Python for debugging and scripting tasks.
  • Understanding of PKI concepts including X.509 certificates, SSL/TLS, digital signatures, and keystores.
  • Familiarity with tools such as keytool, openssl, or similar.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.

Benefits:

  • We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize to corporate.
  • Competitive pay package.
  • Attractive policy, medical insurance benefits, industry-leading trainings.

Others:

  • Experience required: 2-3 years of Experience
  • Job type: Onsite - Gurugram
  • Job Location: India

  • Technical Support Expert

    6 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Technical Support Engineer PositionWe are seeking a skilled Technical Support Engineer to join our team.Job Description:Analyze and resolve complex technical issues related to software applications for global customers and partners.Key Responsibilities:1. Provide expert technical assistance and problem resolution via multiple communication channels.2....

  • IT Support Expert

    3 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Support RoleAbout the JobWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will provide expert technical support, troubleshoot issues and assist with desktop computers and general information technology needs.This is a full-time remote role requiring strong technical expertise, excellent...

  • Technical Support Specialist

    3 days ago

    Guntur, Andhra Pradesh, India beBeeService Full time US$ 97,000 - US$ 1,22,500

    Senior Service TechnicianWe are seeking a highly skilled Senior Service Technician to join our team in supporting our technology infrastructure. In this role, you will collaborate with senior IT services manager to resolve firm-wide technical issues and provide advanced knowledge of hardware, software, networking, and service processes.This is an exceptional...

  • Senior Technical Support Specialist

    3 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job SummaryA seasoned expert in technical support and project leadership is required to drive successful implementation of solutions.Main ResponsibilitiesServe as the senior escalation point for advanced technical queries, ensuring resolution with urgency and precision.Lead root cause analysis efforts, collaborating with engineering and product teams to...

  • Technical Software Support Expert

    4 days ago

    Guntur, Andhra Pradesh, India beBeetechnical Full time ₹ 8,00,000 - ₹ 10,00,000

    Job OverviewWe are seeking a skilled Technical Support Specialist to provide top-notch technical support for our users and create instructional content for internal use.This is an excellent opportunity for a highly-driven and motivated individual to join our team and contribute to the success of our software system.

  • Technical Expert

    4 days ago

    Guntur, Andhra Pradesh, India beBeeExpertise Full time ₹ 15,00,000 - ₹ 25,00,000

    Technical Consultant RoleJob Overview:We are seeking a seasoned Technical Consultant to deliver high-quality technical solutions. As a key expert, you will be responsible for providing strategic technical guidance and expertise to our clients.Key Responsibilities:Develop and implement innovative technical solutions using .NET Core, .NET 6+, Blazor, and...

  • Expert SAP EWM Technical Specialist

    3 days ago

    Guntur, Andhra Pradesh, India beBeeEwmConsultant Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    SAP eWM Technical ConsultantA highly skilled technical expert is sought to lead the development and implementation of SAP EWM solutions across multiple projects. The ideal candidate will have extensive experience in SAP ABAP development, with a strong focus on EWM architecture and technical objects.Key Responsibilities:Technical Design and Implementation:...

  • Senior Technical Support Specialist

    6 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Senior Technical Support SpecialistWe are seeking an experienced IT professional to fill a key role in our organization.Responsibilities:Analyze and resolve complex technical issues, collaborating with cross-functional teams as needed.Ensure the stability and reliability of our software applications and integrations through expert-level...

  • Senior Technical Expert

    5 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Description:Technical ConsultantKey Objective:We are seeking a seasoned Technical Consultant to deliver expert technical services and consulting solutions to clients across various industries.Principal Responsibilities:Provide in-depth technical guidance and support to clients on Oracle SCM implementation, customization, and integration.Develop and...

  • Automation Expert

    3 days ago

    Guntur, Andhra Pradesh, India beBeeAutomation Full time ₹ 62,84,000 - ₹ 84,92,400

    Job Title: Automation ExpertWe are seeking a skilled Automation Expert to join our team. The ideal candidate will have extensive experience in QA automation and test management, with a strong proficiency in C# Selenium WebDriver and C3 automation framework.Key Responsibilities:Design, develop, and execute automated test scripts using C# Selenium WebDriver...