Diagnostics Expert

12 hours ago


Hyderabad, Telangana, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 25,00,000
Job Overview

The Advanced Diagnostics Engineer is responsible for providing expert-level technical support to assist engineers with managing, troubleshooting, and resolving issues for a customer base.

Key Responsibilities:
  • Develop and provide mentoring and training for engineering teams
  • Attain expert level certifications in areas of expertise
  • Manage assigned trouble incidents to resolution
  • Provide guidance on root cause analyses and configuration of network tools
  • Assist engineers on packet capture analysis and escalation management
Requirements:
  • Bachelor's degree in Computer Science or related field
  • 5 years of experience in supporting complex telecommunication systems
  • Expertise in VOIP technologies, including SIP, H.323, and virtualization
  • Strong analytical, interpersonal, and problem-solving skills
  • Exceptional organizational skills and attention to detail

This role requires a strong understanding of telecommunications technology and the ability to communicate complex ideas effectively.



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