Director of Banquet and Catering Services

1 day ago

Salem, Tamil Nadu, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Operations Director Position

We are seeking a highly skilled and experienced Operations Director to lead our banquet and catering services. As a seasoned professional in operations, you will oversee all operational aspects of event execution, ensuring excellence in guest experience, productivity, and profitability.

Your key responsibilities will include:

  • Oversight of day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
  • Collaboration with sales, culinary, and service teams to deliver outstanding events—corporate, social, and weddings.
  • Development and implementation of SOPs for seamless event logistics, from setup through execution and close-out.
  • Monitoring quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Leadership and mentorship of teams in banqueting, kitchen stewarding, and F&B; recruitment, training, and management of departmental staff.
  • Budget preparation and management, cost control, and efficiency drive for maximum profitability.
  • Maintenance of compliance with health, safety, food handling, and local regulations.
  • Nurturing client relationships to maximize repeat business and event referrals.
  • Analysis of operational metrics and feedback to drive continuous improvements in processes and performance.
  • Coordination with vendors for supplies, décor, AV, and event needs.
Requirements

To be successful in this role, you will need:

  • A Bachelor's/master's degree in hospitality, hotel management, or a related field.
  • Minimum 5+ years' operational leadership experience in banqueting and catering in hotels or high-volume venues.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • A proven track record of handling premium events and client satisfaction.
  • Proficiency with MS Office, event management systems, and financial controls.

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