Customer Experience Manager

Customer Retention SpecialistWe seek a proactive customer retention professional to manage customer interactions, foster subscription growth, and resolve outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out...

About the RoleAs a key member of our team, you will be responsible for leading the development and execution of customer-centric initiatives that drive engagement and conversion.This role requires a strategic thinker with expertise in CRM campaigns, stakeholder management, and cross-functional collaboration.You will work closely with colleagues across the...

Job Title: Customer Service Experience ManagerWe are a leading travel company specializing in creating unforgettable vacations for couples.We believe that quality time together strengthens relationships, and our exclusive focus on couples allows us to provide high-quality, personalized experiences tailored just for them.Key Responsibilities:Manage real-time...

Customer Care Senior ExecutiveWe are seeking an experienced Customer Care Senior Executive to oversee and manage customer care operations within our company.This role involves ensuring high-quality customer service, resolving complex issues, and supervising a team of customer care representatives. The ideal candidate will have excellent leadership skills,...

Customer Experience LeaderThis role involves overseeing customer experience, account management, sales, project management, and business development activities on a day-to-day basis.About the PositionWe are seeking a seasoned professional to fill this key position. The successful candidate will play a vital part in our organization, driving growth and...

Job Title: Senior Manager of Customer Experience StrategyAs a dynamic leader, you will be responsible for developing and implementing a customer-first approach to drive business growth and innovation.Key Responsibilities:Develop and execute strategies to improve customer satisfaction and retentionCollaborate with cross-functional teams to drive business...

Job Title: Customer Service Team LeadAbout the RoleWe are seeking a seasoned leader to drive exceptional customer service, monitor performance, coach team members, and ensure they have the right tools and resources to succeed in a positive work environment.Mission:Lead a high-performing team of customer support representatives to deliver exceptional customer...

About the RoleThe Customer Service Specialist is a key position in our organization responsible for handling customer inquiries and resolving concerns through various channels. We are looking for a candidate who is passionate about delivering exceptional customer service and willing to work closely with our team. The ideal candidate will be responsible for...

Role OverviewEcomous is a D2C brands accelerator with exciting offerings across various niches, including haircare, pet, and wellness.Job SummaryThe Customer Experience Representative will ensure a seamless customer journey by handling customer interactions, following up regularly, resolving issues via multiple channels, and collecting feedback to improve...

About This Role:We are seeking a highly skilled and proactive customer service professional to join our team. The ideal candidate will handle customer inquiries with empathy and efficiency, ensuring a smooth and positive customer experience.Key Responsibilities:Handle customer queries via phone, email, and social mediaResolve issues promptly while...