Telecommunications Specialist

6 hours ago

Amrāvati, Maharashtra, India beBeeNetwork Full time US$ 90,000 - US$ 1,20,000

We are currently looking for a skilled Network Engineer III to join our team in a 100% remote capacity.

This individual will play a vital role in building and maintaining the essential infrastructure that keeps the world connected.

Key Responsibilities:
  • Troubleshoot and resolve complex issues with GTD-5 switches
  • Deliver Tier 3 telephony and hardware support, including fault isolation and resolution
  • Interface with customers, support teams, and vendors to resolve network problems
  • Guide field teams on proper trouble isolation and hardware replacement
  • Document internal processes and mentor other engineers
  • Ensure accurate, timely ticket updates and participate in an on-call rotation

Requirements:

  • At least 5 years' hands-on GTD-5 hardware support and telephony troubleshooting experience
  • Experience with call processing and translations
  • Familiarity with central office procedures and ISO27001 compliance
  • Strong communication, customer focus, and documentation skills
  • Ability to work independently from home and manage time effectively
  • Degree in Engineering or related field (or equivalent experience)

Benefits:

  • A global role offering work-from-anywhere flexibility
  • An opportunity to be part of a high-performing team that values innovation and growth
  • The chance to develop your career with industry leaders and support world-class clients

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