
Game Floor Manager
2 days ago
Job Summary:
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- The Floor Supervisor is a key member of the team responsible for ensuring seamless day-to-day operations on the gaming floor.">
Responsibilities:
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- Oversee daily floor activities to guarantee all games and attractions are operational, maintaining an environment of joy in chaos.">
- Supervise gaming attendants, cashiers, and support staff during shifts, fostering a positive and proactive attitude among team members.">
- Monitor customer flow and manage waiting times effectively, providing excellent customer service and handling escalated guest concerns with professionalism.">
- Ensure all equipment is properly maintained, reported, and repaired as needed, upholding safety and service standards across the gaming zone.">
- Assist in stock management for tokens, tickets, and consumables, promoting a culture of efficiency and productivity within the organization.">
Requirements:
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- A good understanding of gaming operations and customer service principles is essential for success in this role.">
- The ability to work in a fast-paced environment and adapt to changing situations is crucial, requiring strong leadership and problem-solving skills.">
- Physical stamina to stand for long periods and lift light objects is necessary, along with a customer-oriented approach and a proactive attitude.">
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