Ecommerce Operations Director

3 days ago

Chennai, Tamil Nadu, India beBeeDigitalMarketing Full time ₹ 1,00,00,000 - ₹ 1,20,00,000
Senior Digital Marketing Leader

A senior digital marketing professional with a strong background in D2C eCommerce, Shopify, Google Analytics, SEO, and digital marketing is sought after to lead the management of website operations and drive online sales.

Key Responsibilities:
  • Developing and executing campaigns to enhance online presence
  • Providing customer support through various channels
  • Collaborating with IT and vendors to ensure seamless website operations
Requirements:
  • 10+ years of experience in D2C eCommerce, digital marketing, and website management
  • Expertise in Shopify, Google Analytics, SEO, Meta Ads, and Google Ads
  • Strong understanding of online consumer behavior and market trends

The ideal candidate will be responsible for developing and executing strategies to improve user experience, optimize content, and drive online sales. This includes collaboration with internal teams and vendors to ensure seamless website operations and customer satisfaction.

Responsibilities also include providing exceptional customer support through various channels, including email, phone, and live chat. The successful candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage conflicts and issues that may arise.

Benefits:
  • Opportunity to work with a dynamic team of professionals
  • Competitive salary and benefits package
  • Professional development and growth opportunities

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