Salesforce Application Specialist

2 weeks ago


Bengaluru, Karnataka, India The Cigna Group Full time
Salesforce Application Specialist

As a Salesforce Application Specialist, you will be supporting and developing the Salesforce application in use by the International Health Delivery Services Global team.

Your role will include ensuring the system is healthy and configuring and customizing Salesforce to meet new business requirements.

You will join a global team that is going from strength to strength, designing and building solutions that are the driving force behind the growth of the business.


About You:

You're the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches.

You're passionate about all things technology and keep up to date with the latest industry trends and products.

You're the type of person that loves the challenge of solving complex technical problems by thinking outside the box.


A normal day looks like:
  • Developing customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals.
  • Managing daily support and maintenance of the Salesforce instance and conducting long-term improvement operations to ensure function, health, and compliance.
  • Analyzing requirements to ensure information is complete and determine complexity.
  • Collaborating with other technology teams to facilitate interfaces between Salesforce and other systems.
  • Communicating with business partners to set expectations and negotiate when needed, explain complex technical issues, and produce technical documentation.
  • Working with the Agile Team to ensure internal communication is maintained to ensure efficient operation.
  • Ensuring that solutions adhere to Salesforce best practices and leverage standard functionality where possible.
  • Ensuring any developed solutions are written to be maintainable, scalable, testable, and deployable.

Ideally, you'll have experience with:
  • Salesforce Service Cloud and/or Health Cloud
  • Salesforce Administrator & declarative development - Process Builders, Workflow, Validations, Object Model, Security Model
  • Apex, Triggers, Visualforce, Lightning Aura/LWC
  • Calling external REST/SOAP APIs and web services from Salesforce
  • UI development: .JS, CSS, Bootstrap
  • Copado, VS Code, JIRA/ADO
  • Salesforce Certified Administrator
  • Would be useful to have knowledge of other object-oriented development language(s) such as Java.
  • SQL Scripting
  • Agile development methodologies (such as SAFe)

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.

We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Join us in driving growth and improving lives.



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