ServiceNow Technical Expert

1 week ago


India Swift Strategic Staff Solutions INC Full time

Job Summary:

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  • We are seeking a highly skilled ServiceNow Technical Expert to join our team at Swift Strategic Staff Solutions INC.
  • The ideal candidate will have expertise in developing and customizing ServiceNow applications, including forms, workflows, business rules, client scripts, UI actions, and integrations.
  • This role involves configuring and customizing ServiceNow instances to meet specific business requirements, as well as developing and maintaining integrations between ServiceNow and other systems using REST APIs, SOAP APIs, and other integration methods.
  • You will also be responsible for utilizing JavaScript (client-side and server-side) and other scripting languages to automate tasks and enhance ServiceNow functionality.
  • A good understanding of ITIL processes and how they relate to ServiceNow is essential for this role.
  • We are looking for someone who can work effectively with business analysts, functional consultants, and other stakeholders to gather requirements, design solutions, and deliver high-quality ServiceNow applications.

Key Responsibilities:

  • Develop and customize ServiceNow applications, including forms, workflows, business rules, client scripts, UI actions, and integrations.
  • Configure and customize ServiceNow instances to meet specific business requirements.
  • Develop and maintain integrations between ServiceNow and other systems using REST APIs, SOAP APIs, and other integration methods.
  • Utilize JavaScript (client-side and server-side) and other scripting languages to automate tasks and enhance ServiceNow functionality.
  • Perform unit testing, integration testing, and user acceptance testing (UAT) to ensure the quality of ServiceNow applications.
  • Create and maintain technical documentation for ServiceNow applications, including design specifications, user manuals, and training materials.
  • Troubleshoot and resolve issues related to ServiceNow applications.
  • Optimize ServiceNow application performance.

Required Skills and Qualifications:

  • Expertise in ITSM, SAM, HAM, and ITAM modules.
  • Strong JavaScript skills.
  • Experience with REST and SOAP APIs.
  • ITIL certification is a plus.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

About Us:

At Swift Strategic Staff Solutions INC, we offer a collaborative and dynamic work environment that fosters growth and development. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.



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