Business Operations Manager

2 days ago


Najafgarh, Delhi, India Simply Phoolish Full time
Job Description

We are seeking a highly skilled Business Operations Manager to join our team at Simply Phoolish in South Delhi. As a key member of our operations unit, you will be responsible for overseeing the day-to-day activities of the business, driving projects and sales, and utilizing your analytical skills to enhance business efficiency and profitability.

Key Responsibilities:
  • Optimize Operations: Set up MIS reporting, manage inventory, order management, workplace management, track Net Promoter Score, and prepare periodic operational reports.
  • Customer Relationship Management: Handle B2C & B2B client inquiries, track and close queries & complaints related to our terms of service.
  • Maintenance and Hygiene: Ensure all equipment and facilities are properly maintained and in good working condition.
  • Team Building and Visual Merchandising: Foster a healthy work environment, promote best practices, and maintain visually appealing workshop and storage spaces.
Requirements:
  • Excellent communication skills (English, Hindi)
  • Advanced MS Excel knowledge
  • Critical thinking & problem-solving mindset
Benefits:

We offer a competitive salary range of ₹40,000 - ₹60,000 per month, depending on experience. This role provides an excellent opportunity to grow with our company and develop your skills in business operations management.



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