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Customer Service Ambassador
2 weeks ago
Role Overview
At HQ.71, we redefine the essence of hospitality with a focus on quality experiences, respect, and joy. We foster an inclusive environment for all stakeholders. This role requires delivering exceptional guest service and ensuring a pleasant experience for all guests.
Daily Tasks
This full-time, on-site role involves welcoming guests, answering inquiries, managing bookings, and addressing concerns professionally and courteously. Strong communication and interpersonal skills are essential in this dynamic environment.
Key Requirements
- Excellent customer service and communication skills
- Ability to work well in a team-oriented environment
- Proficiency in using computer systems and reservation software
- Prior experience in the hospitality industry is advantageous
- High school diploma or equivalent; additional qualifications in hospitality management are beneficial