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Technical Architect

4 weeks ago

Bengaluru, Karnataka, India Microland Full time
Job Title: Technical Architect

Job Summary:

We are seeking a highly skilled Technical Architect to join our team at Microland. As a Technical Architect, you will be responsible for planning and executing new technology rollouts, managing SOPs, and implementing technical methodology improvements.

Key Responsibilities:

  • Manage overall network technology management for the business
  • Plan and execute new technology rollouts
  • Manage SOPs and knowledge documents
  • Implement technical methodology improvements
  • Identify and resolve network issues
  • Escalate tickets to L3 Network SME as needed
  • Prepare detailed reports on ticket plans and outcomes
  • Maintain inventory of network equipment and links
  • Track tickets for SLA adherence

Requirements:

  • Bachelor's degree in Computer Science or related field
  • Administrative Level Certification - F5 Certified Technical Specialist / CCNP Security / CCNP Wireless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider

Preferred Qualifications:

  • Experience with Cisco R and S Network Expert - Level 3 Support
  • Experience with HPN R and S Expert - Level 3 Support
  • Experience with Nexus Switch Administrator - Level 2 Support
  • Experience with Firepower Firewall Administrator - Level 2 Support
  • Experience with Palo Alto Firewall Administrator - Level 2 Support
  • Experience with Checkpoint Firewall Administrator - Level 2 Support

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment