Operations Analyst

1 week ago


Noida Chennai Pune, India beBeeOperations Full time US$ 80,000 - US$ 1,20,000
Job Description

We are seeking a skilled professional to join our team in the capacity of Operations Analyst. In this role, you will be responsible for analyzing current modes of operation, identifying areas for improvement, and developing solutions to optimize business processes.

  • Analyze current operational procedures to identify opportunities for process improvement.
  • Collaborate with Solution Architects to define solution designs that meet business requirements.
  • Develop detailed low-level design documents outlining proposed solutions.
  • Update and maintain low-level design documents to reflect changes and progress.
  • Create test cases and plans for new features and enhancements.
  • Provide support during system integration testing and user acceptance testing.
  • Assist in the development of production migration documents and provide support during operation readiness testing.
  • Analyze and resolve incidents, as well as support change requests.

Preferred Candidate Profile

The ideal candidate will have experience in operations background for RAN, CORE, CLOUD, and TRANSMISSION EMS such as Netact, Huawei, Zte, Ericsson, etc. Key skills and qualifications include:

  • Good working knowledge of automation, correlation in auto-ticketing, EMS integration with fault management systems, troubleshooting related to customer complaints, and service assurance/fulfillment areas.
  • Excellent database analysis and management skills, as well as strong communication skills to present solutions and documents to customers.

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