Sales Representative

2 days ago


Kota, Rajasthan, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000
Job Title: Customer Service Sales Support

The ideal candidate will possess exceptional interpersonal and negotiation skills, with a customer-centric approach and ability to thrive in dynamic environments.

Key Responsibilities:
  • Handle incoming booking inquiries through calls, emails, and chat platforms.
  • Provide accurate information on room availability, pricing, and current promotions.
  • Engage potential guests to convert inquiries into confirmed bookings.
  • Upsell hotel services and packages to enhance booking value.
  • Effectively manage booking modifications, cancellations, and special guest requests.
  • Maintain detailed records of customer interactions and booking conversions.
  • Collaborate closely with operations and front-office teams for seamless guest experiences.
  • Collect and share customer feedback to support ongoing service improvement.
Qualifications:
  • 1-3 years of experience in sales, customer service, or hospitality roles.
  • Excellent verbal and written communication skills.
  • Strong persuasion and negotiation abilities.
  • Ability to multitask and effectively manage time in fast-paced environments.
  • Customer-focused mindset with commitment to delivering exceptional service.


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