Technical Endpoint Solutions Specialist

4 days ago

Hyderabad, Telangana, India beBeeEngineering Full time ₹ 80,00,000 - ₹ 1,20,00,000
About the Role

We are seeking an Infrastructure Engineering Associate Advisor to join our team. In this role, you will be responsible for deploying software updates, patches, and security policies for application software and agents via after-hours changes.

You will collaborate with cross-functional teams to engineer secure and reliable endpoint solutions and respond rapidly to unplanned events, including after-hours, for critically urgent issues.

Additionally, you will open and review support cases with vendors to troubleshoot and resolve application issues and create technical documentation and runbooks for supporting and using endpoint solutions.

You will assist with providing evidence for scheduled security assessments and identify opportunities and drive process improvements.

Finally, you will proactively monitor the health of our applications to assure performance, availability, security, and capacity.

Key Skills and Qualifications
  • Communication Skills: Strong written and verbal communication skills with the ability to interact with all levels of the organization.
  • Troubleshooting Skills: Strong troubleshooting skills.
  • Time Management Skills: Strong time management skills.
  • Collaboration Skills: Ability to establish strong relationships with colleagues and work seamlessly within a collaborative environment.
Education and Experience
  • Education: High school diploma or bachelors degree preferred, or equivalent training or work experience.
  • Experience: 8-11 years overall experience with providing technical engineering support in an enterprise environment.
  • Endpoint Administration Experience: Minimum 6-8 years of experience with the administration of endpoint solutions for servers (Windows and Linux) and workstations (Windows, Linux, and Apple).

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