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Luxury Hospitality Sales Coordinator

7 days ago

Mumbai, Maharashtra, India The Leela Palaces, Hotels and Resorts Full time

The Leela Palaces, Hotels and Resorts is a renowned luxury hospitality brand with a rich history dating back to 1986. As the story goes, our founder, Late Capt. CP Krishnan Nair, opened The Leela Mumbai in 1986, marking the beginning of an unparalleled journey to delight guests with unparalleled luxury in captivating environs.

Headquartered in Mumbai, we operate thirteen award-winning properties across India, including flagship hotels in major cities like New Delhi, Bengaluru, Chennai, Udaipur, Jaipur, Gurugram, East Delhi, Mumbai, Gandhinagar, Kovalam, and Ashtamudi. Our brand has been recognized as the World's Best Hotel Brand twice in a row by Travel + Leisure, USA, in 2020 and 2021, and has once again featured in the top 3 World's Best Hotel Brands in 2024.

We are committed to providing unforgettable stays in settings that capture the essence of India. Our marketing alliance with US-based Preferred Hotels & Resorts and membership in the Global Hotel Alliance further strengthen our presence in the global luxury hospitality landscape.

Why Join Us?
  • Award-Winning Brand: Be part of a team that has been recognized for excellence in the industry.
  • Commitment to Excellence: Join a team dedicated to providing the highest standards of service and hospitality.
  • Innovative Environment: Work in a team that encourages creativity and innovation, ensuring we stay at the forefront of luxury hospitality.
  • Career Growth: Benefit from our strong pipeline of future projects and opportunities for career advancement within The Leela and our global alliances.
  • Cultural Experiences: Engage with the rich cultural tapestry of India, bringing unique and authentic experiences to our discerning guests.

This role reports directly to the Area Director and is based at The Leela Palace Corporate Office. As a Sales Coordinator – Executive, you will provide administrative and operational support to the corporate sales team, ensuring seamless coordination of sales activities, client interactions, and data management.

Sales Coordination & Support: Assist the sales team in handling corporate and luxury hospitality client inquiries, proposals, and contracts. Prepare sales reports, presentations, and other documentation required for internal and external meetings. Maintain and update the sales database (CRM) with client interactions, leads, and follow-ups.

Event & Marketing Coordination: Assist in planning and executing sales promotions, roadshows, and networking events. Work closely with the marketing team to ensure sales materials, brochures, and presentations are up-to-date. Support in digital and social media campaigns related to sales promotions.

Key Skills & Competencies:

  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Proficiency in MS Office (Excel, PowerPoint, Word) and CRM software.
  • Ability to work in a fast-paced environment and support multiple stakeholders.

Education & Experience:

  • Bachelor's degree in Business Administration, Sales & Marketing, Hospitality Management, or a related field.
  • An MBA in Sales, Marketing, or Hospitality Management is a plus.
  • 2 to 3 years of experience in sales coordination, sales support, or administrative roles, preferably in the luxury hospitality industry.
  • Experience in handling CRM systems (e.g., Opera, Salesforce, Delphi) is preferred.