Professional Banking Expert

1 month ago


Gurgaon, Haryana, India IGT Solutions Full time

At IGT Solutions, we are seeking a skilled Professional Banking Expert to join our team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and driving business growth in the banking sector.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information about banking products and services.
  • Process transactions and maintain customer records.
  • Ensure compliance with banking regulations and policies.
  • Deliver excellent customer service and enhance customer satisfaction.
  • Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience
  • Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences

Requirements:

  • A minimum of a Bachelor's degree or equivalent qualification is required.
  • Prior experience in customer service or banking is preferred.
  • Strong communication and interpersonal skills are essential.
  • Ability to handle customer queries and complaints effectively.
  • Basic computer skills are necessary.

Estimated Salary: ₹25,000 - ₹35,000 per month (depending on experience)

Benefits:

We offer a comprehensive training program to help you develop your skills and achieve your career goals. You will also receive a competitive salary package and opportunities for career advancement.



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