Dental Payment Transaction Specialist

4 days ago

Kurnool, Andhra Pradesh, India beBeePayment Full time US$ 32,000 - US$ 38,000
Job Description

The role involves accurately and efficiently processing payments and adjustments to patient accounts based on Explanation of Benefits (EOBs), electronic remittance advice (ERA), and other payment documentation.

  • Accurately post insurance payments, electronic remittance advices (ERAs), and patient payments into dental management software.
  • Reconcile deposits with bank statements and daily payment reports to ensure all payments are accounted for.
  • Review Explanation of Benefits (EOBs) and ERAs to identify underpayments, overpayments, and denials.
  • Flag and escalate discrepancies or trends in denials or payment issues to the relevant department.
  • Post adjustments (e.g., write-offs, contractual adjustments) according to payer contracts and internal policies.
  • Monitor and maintain the accuracy of patient accounts and balances.
  • Collaborate with the appeals or collections team for timely resolution of denied or unpaid claims.
  • Maintain HIPAA compliance and patient confidentiality at all times.
  • Meet productivity and accuracy goals.
Requirements
  • Proven experience of at least 2 years with payment posting
  • Experience with dental management software.
  • Excellent attention to detail and numbers.
  • Strong communication and interpersonal skills.
  • Ability to work independently and prioritize tasks effectively.
  • Full English proficiency
  • Proficiency with Microsoft Office and Google Suite.

Benefits: The role offers a challenging and rewarding work environment. Our team is dedicated to delivering exceptional service and support to our patients and colleagues.

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